This game simulates the operation of an all inclusive hotel that after many months of lock down is called to welcome a large numbers of tourists. Of course, the services provided must be of high quality, but the sudden reopening has created various malfunctions, most notably in the "customer management information system".
So our hotel is called to operate efficiently and effectively, without the department heads having all the information they need.
This educational game simulates the difficult reality that many businesses face: how do our clients rate our services and/or products? What do we do best? It requires players to find new ways to function quickly and efficiently.
The heads of the departments (4-5 players/ hotel) are called to:
- Operate their departments effectively.
- Find and share the information needed by their department and the hotel as a whole.
The goal is to serve our hotel customers as quickly as possible. Our skills are proven when we serve our customers:
- Within a number of rounds, our goal is 6 rounds or
- Within a time limit, 30 minutes or faster than other hotels (competing teams).